Delivery Policy

At Superior Saws, we custom weld every bandsaw blade to order, ensuring the highest quality and performance. Because of this, delivery times may vary depending on the quantity and type of blades ordered.

Processing & Dispatch

Orders are typically processed and dispatched within 1–3 business days. Large orders or high volumes of custom-welded bandsaw blades may require additional processing time. If delays are expected, we’ll contact you directly.

Estimated Delivery Times

• Metro areas: 1–3 business days after dispatch
• Regional areas: 3–7 business days
• Remote areas: Up to 10 business days

Shipping Costs

Shipping is calculated at checkout based on item weight, dimensions, and delivery location. Bulky or heavy items may attract additional freight charges. We’ll advise you prior to dispatch if applicable.

Click & Collect

You are welcome to collect your order from our warehouse’s in Smithfield, NSW and Northgate, QLD . We’ll notify you as soon as your order is ready for pickup.

Order Tracking

Once your order ships, you’ll receive an email with tracking information so you can monitor its progress.

Delays & Support

While we aim to meet all estimated delivery windows, some delays may occur due to production volume, courier delays, or external factors. For any concerns, reach out to us at sales@superiorsaws.com.au or call +61 2 8787 6900.

Lost or Damaged Items

Please notify us immediately if your order is lost or arrives damaged so we can investigate and resolve the issue quickly.